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Contact Us | Shipping | Guarantee
Shipping & Returns
Shipping
We take as much care in shipping your order as we do in making our delicious lollies and confections. During the checkout process you have the option to choose a delivery method. Our shipping charges are based on the merchandise total weight and delivery address. Because temperatures vary across the country, we may choose to not ship over the weekend in order to ensure premium quality upon arrival. For this reason, we cannot guarantee Monday deliveries. Please note shipments between June 1st and September 27th need to be shipped with a 3-day or faster delivery method.

Most purchases are shipped from our factory warehouse in Orlando, FL (32819).
Sugar Sugar sells and ships products only within the continental United States, Alaska, and Hawaii.

Secure Shopping
Please feel confident that we employ the most advanced technology for protecting your transaction information. At handmadelollies.com we ensure a secure server ordering process. To make purchases online at handmadelollies.com, you must allow your computer to accept cookies if it asks. Computer cookies are safe and are simply the best way for us to offer you the most enjoyable and hassle-free online shopping environment.

Sales Tax
Sugar Sugar eStore purchases will include sales tax based on the ship-to location and the sales tax rate in effect at the time of shipping. Currently sales tax will only be charged for Florida ship-to addresses.

Payment
Payment in full is due prior to shipment. We accept the following methods of payment for online orders: American Express, VISA, MasterCard, Discover, Check or Money Order. Your credit card will not be charged until Sugar Sugar ships product to you.

100% Guarantee
If, for any reason, your order does not arrive in perfect condition or you are not completely satisfied with any of our products, simply contact us immediately by phone, email or fax.
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